Privacy Policy

Overview

Southeast Psychology respects your right to privacy under the Privacy Act 1988 (Cth) and is required to comply with the Australian Privacy Principles in respect of the collection, use, disclosure, storage and disposal of personal information from individuals.

A copy of the Australia Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at: https://www.oaic.gov.au/

In the provision of its goods and services, Southeast Psychology may collect, store and/or share personal information such as name, home address, email address, phone number and other relevant information.

All personal and identifiable information collected and stored by Southeast Psychology is handled and stored securely using Stripe. This information is used for providing a good or service, processing payments or refunds, responding to inquiries, providing relevant and customised suggestions and offers for improved customer experiences and conducting market research.

This Personal Information is obtained in many ways including interviews, correspondence, by telepohone, by email, via our website, from other publicly available sources, from cookies and from third parties. We do not guarantee website links or policy of authorised third parties.

Customers automatically consent to these terms and conditions upon purchase of an item.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Information Disclosure

Personal information may be disclosed to third parties where they are assisting in the provision of services. Personal information may also be disclosed when required to do so by law.

Accessing and Changing your Personal Information

Customers may request to access any personal information Southeast Psychology holds, and change or remove the information stored. In order to protect your personal information we may require identification from you before releasing the requested information.

Policy Updates

This policy may change from time to time and is available on our website.

For any questions or concerns about our Privacy Policy, please email info@southeastpsychology.com.au.

Office Times

Monday: 8:30am to 3:30pm
Tuesday: 8:30am to 3:30pm
Wednesday: 8:30am to 3:30pm
Thursday: 8:30am to 3:30pm
Friday: Closed

Daytime appointments available from 9:00am to 3:30pm (Tuesday, Wednesday and Thursday).

After hours appointments available at 4:30pm and 5:30pm (non concession only).

About South East Psychology

We accept Medicare, Workcover, Insurance and Private Health Cover Claims.

Target groups include children, adolescents, adults and seniors.


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